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To Check the Status of an Order, Email Us: CloudSoftSeats@gmail.com

Shipping Information

Factory Update 2018:
We are finishing up production on All Pending Orders. Please Allow 16+ Weeks Production Time. Once your order is complete, tracking details will be emailed to you. Due to a large backlog of orders, new orders will not be accepted at this time.
This quality, handcrafted product will have limited availability in the future. We appreciate everyone's patience and business over the years.

Order Date: Current Status:
August 2017Shipped
September 2017Shipped
October 2017Shipped
November 2017Shipping
December 2017Shipping
January 2018Shipping
February 201812-16 weeks production time
March 201812-16 weeks production time
April 201812-16 weeks production time

If you are missing an order, please email us: CloudSoftSeats@gmail.com

We currently ship using FedEx Ground. Other options are available upon request. Shipping prices within the continental United States. Use the table below as a quick reference for calculating your shipping charge.
Order Amount: Ship $
Up to - $130.00 $13.95
$130.01 - $240.00 $15.95
$240.01 - $299.99 $17.95
$300.00 - Or More Free*

*Note: Shipments to Canada, Hawaii, Alaska & Puerto Rico will have additional shipping charges - you will be contacted by email or telephone with the additional charge amount. We do not ship to other international locations.
Orders over $300.00 (before shipping and tax) will receive free shipping for one US address. If the order total goes below $300 due to returns/exchanges, the customer will be responsible for the order shipping costs.

FLORIDA state residents will be charged 7% Sales Tax.

Order Payment Information:

Payment is processed securely via our website online processing, when your order is placed. If you wish to have payment done closer to shipping time, please notify us by email.
Payment Types: American Express, Discover, Visa, MasterCard and Paypal.

Personal Checks and Money Orders must be made out to Cloud Soft Seats Mfg, Inc.. Once we receive the Check & it has cleared the account, we will begin processing your order.

How To Contact Us:

We Just Moved, Thank You for Your Patience.
E-mail Contact: CloudSoftSeats@gmail.com
Contact Us for Free Color Samples and an Order Form.
Mail Orders & Inquiries: P.O. Box 65532, Orange Park, FL 32065 USA

Return Policy:

Returns and Exchanges must be requested by the customer less than 10 days after receipt of the item(s). All returns and exchanges must include an authorization code (RGA#). Please call us toll free 1-877-636-2284 or email: CloudSoftSeats@gmail.com to notify us and receive your authorization number. All returned goods accompanied by an RGA# will be refunded to your credit card account Excluding any Shipping & Handling Charges and 20% Restocking Fee. All original packaging must be returned with the item to insure a timely refund or exchange.
* * Returned Packages will NOT be accepted without an authorized RGA# * *

No returns or exchanges can be done for items that are CUSTOM ORDERS including All Pattern Cloud Soft toilet seats.

Health department regulations do not permit us to accept any used Toilet Seats for refund or credit. We cannot accept returns of merchandise that are used, laundered, or soiled. If you need to exchange an unused toilet seat size or color, you must contact us within 10 days of receiving the item.

All images represent our products to the best of our ability within the limits of computer graphics. Unfortunately, individual computers reproduce color in vastly different spectrums. In light of this we cannot guarantee that the image you see accurately portrays the actual product colors, texture or pattern. The customer will be responsible for all shipping charges incurred. Free Color Samples are Available for the Cloud Soft toilet seats.

Ship returns Prepaid & Insured to: Cloud Soft Seats Mfg. Inc.

(Contact us by email for address and RGA number)

Privacy Policy:

At www.bathbeautiful.com we are committed to protecting the privacy of our customers, which is why we do Not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to www.bathbeautiful.com.

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order with us. This information is used solely by www.bathbeautiful.com and is stored in a secure environment.

At www.bathbeautiful.com we collect Personal Information only for the purposes of filling orders, providing a high level of customer service, & gaining knowledge internally regarding what our customers want. We do not give or sell Personal Information to any other party.


The following elements of this Web site are the property of BathBeautiful.com or our suppliers and are protected by United States and international copyright laws:

*All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site. *All software.

The trademarks or trade dress of www.bathbeautiful.com and our affiliates may not be used without our written permission. Trademarks or trade dress include the www.bathbeautiful.com name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of www.bathbeautiful.com products, services, and programs, and those of our affiliates.

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.


You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with www.bathbeautiful.com. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, are strictly prohibited.

Errors and inaccuracies:

Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Disclaimer of liability:

We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Canceling an Order

Can I cancel an order?

Orders can be cancelled within 48 Hours after the checkout process has been completed. Please contact us by email with the Order Name and Date. Some orders can be cancelled past the 48 hour period, due to the long order wait. Please contact us: CloudSoftSeats@gmail.com.

FL Sales Tax

The Cloud Soft Seats Manufacturing facility is located in Middleburg, Florida. Residents of the state of Florida will be charged a 7% sales tax. Residents in all other 49 states will NOT be charged sales tax.

Security Policy:

We use a secure server maintained by Secured.com All Customer information is protected at all times. Our online shopping cart is secured for our customer's protection. Please contact us with any questions or if you prefer ordering by phone.

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E-mail: CloudSoftSeats@gmail.com

Copyright 1969-2018 Cloud Soft Seats Manufacturing, Inc. www.BathBeautiful.com
PO Box 65532 Orange Park, FL 32065
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